Position Title: Knowledge Management Manager
Location: Indonesia
Period of Assignment: 12 months, with the possibility of extension
Reporting To: Team Leader
Background:
The Australia-Indonesia Partnership Towards an Inclusive Society, or INKLUSI, is working to increase the participation of marginalised groups in, and their benefit from, Indonesia’s socio-cultural, economic and political development. INKLUSI works with government and civil society partners to advance their work in gender equality, the rights of persons with disabilities and social inclusion. INKLUSI supports the Government of Indonesia’s agenda for inclusion, including through national development plans and the Sustainable Development Goals.
INKLUSI is a five-year bilateral Australian and Indonesian Government program (up to A$75 million over 2021-2026) with a possible 3-year extension of up to A$45 million (2026-2029). It is partnering with 11 Indonesian civil society organisations, 8 research partner institutions and their networks across 32 provinces, >120 districts, and >800 villages in Indonesia.
Duty Statement:
The Knowledge Management Manager is responsible for maintaining and implementing a comprehensive knowledge management strategy to enhance INKLUSI’s ability to capture, share, and utilize knowledge effectively across its network.
This role involves coordinating with various teams within the Secretariat and across the broader INKLUSI partnership, including Mitra and Sub-Mitra, to foster a culture of continuous learning and innovation. The Knowledge Management Manager will ensure that knowledge assets are leveraged to achieve strategic objectives, supporting gender empowerment, disability inclusion, and social inclusion in Indonesia.
Scope of Work:
Strategy and Governance:
- Maintain and implement a comprehensive knowledge management strategy that aligns with INKLUSI’s principles and strategic goals.
- Establish governance frameworks that define roles, responsibilities, and accountabilities for knowledge management across the network.
- Devise Standard Operating Procedures (SOPs) for knowledge capture, documentation, sharing, and utilization.
- Develop and lead a community of Knowledge Champions, with representatives from the INKLUSI Secretariat, all MITRA, and stakeholder groups.
Knowledge Capture and Documentation:
- the systematic capture and documentation of knowledge generated across the INKLUSI network.
- Develop and maintain templates and tools for knowledge capture, ensuring consistency and quality.
Coordination and Collaboration:
- Work closely with the MERLA team to integrate monitoring, evaluation, learning, and research insights into the knowledge management system.
- Collaborate with Partnerships Team and in particular the Coordinators to facilitate knowledge sharing between the Secretariat, Mitra, and Sub-Mitra.
- Work with the Communications Team to disseminate knowledge products through various channels, including the Knowledge Hub, newsletters, and webinars.
Knowledge Sharing and Dissemination:
- Facilitate the sharing of knowledge across the INKLUSI network through platforms such as a centralized Knowledge Hub.
- Organize regular knowledge-sharing events, including webinars, workshops, and forums, to promote cross-partner learning and collaboration.
Capacity Building and Support:
- Coordinate and arrange training and capacity-building initiatives to enhance stakeholders’ ability to interact with knowledge management tools and processes.
- Support Mitra and Sub-Mitra in developing their knowledge management capabilities, ensuring alignment with INKLUSI’s standards.
Quality Assurance and Evaluation:
- Ensure the quality and relevance of knowledge products by implementing peer review processes and quality standards.
- Monitor and evaluate the effectiveness of knowledge management initiatives, using feedback to drive continuous improvement.
Sustainability and Innovation:
- Promote sustainable knowledge management practices that ensure long-term benefits and support the ongoing effectiveness of INKLUSI’s programs.
- Encourage innovation and the adoption of new tools and methods to enhance knowledge sharing and utilization.
Selection Criteria:
Qualifications:
- Advanced degree (or degree and combined experience) in Information Management, Social Sciences, Development Studies, or other relevant disciplines
Skills & Abilities:
- Minimum of 7 years of experience in knowledge management, preferably within a multi-stakeholder or development context.
- Strong understanding of knowledge management principles and practices, including governance, processes, and technology.
- Excellent communication and facilitation skills, with the ability to engage diverse stakeholders.
- Proven ability to design and implement knowledge management strategies and initiatives.
- Experience with digital tools and platforms for knowledge sharing and collaboration.
- Experience in CSOs engagement & capacity building is an asset
Key Competencies:
- Strategic thinking and problem-solving skills.
- Strong organizational and project management abilities.
- Ability to work collaboratively in a diverse and dynamic environment.
- Commitment to promoting equality, inclusion, and sustainability.
Working Relationships:
- MERLA Team: Collaborate to integrate evaluation insights into knowledge management practices and ensure data-driven decision-making, and to ensure learning is disseminated appropriately across the program.
- Partnership Coordinators: Coordinate to facilitate knowledge sharing and ensure effective communication across the network.
- Communications Team: Develop and implement communication strategies for disseminating knowledge and learning products.
APPLICATION PROCESS
This is a Locally Engaged Staff (LES) position.
Candidates are encouraged to apply as soon as possible, by 9th December 2024, 5 pm Jakarta Time at the latest.
For your application to be considered,
Please send your application by email to recruitment@inklusi.or.id
Please put “Application – Knowledge Management Manager” in the email subject
Women, persons with a disability and Indigenous Peoples are highly encouraged to apply.
We thank all applicants, however, only those shortlisted will be contacted
We are an equal-opportunity employer, basing employment on merit and qualifications as they relate to professional experience and position expectations. We do not discriminate against any employee or applicant on the basis of race, religion, sex, gender identity, disability, age, or any other basis protected by law
ABOUT US
Founded in 1985, Cowater International is a leading global development consulting company. Headquartered in Ottawa and with corporate hubs in Auckland, Berlin, Brussels, Helsinki, London, Madrid, Manila, Nairobi, Singapore and Stockholm, Cowater International has successfully delivered a portfolio of over 2500 projects and assignments in more than 95 countries. We work with governments, private sector actors and communities implementing projects that support socio-economic development, institutional strengthening, environmental improvements and advance equal opportunities for all. We are a diverse and experienced team committed to building a better tomorrow for the people we serve. Our adaptive approach to management has led to our yearly award-winning work and recognition as one of Canada’s Best Managed Companies since 2017.
We thank you for your interest in building a better tomorrow.
